Site Manager, Residential

Essential Job Functions:

Individual/Family Related

  1. Links and coordinates the individuals to resources in the community to help them to become successful and become more independent.
  2. Maintains confidential records on all individuals, which include individual goal planning, progress toward goals, medical information, and assessments of resident adjustment.
  3. Assists individuals with handling money, making and keeping appointments (doctor, dentist, etc.) as needed.
  4. Helps to provide opportunities for individuals to and from places of employments, personal appointments, and for recreational and other events.
  5. Encourages residents to do things independently, make their own decisions, interact with others, and participate in community activities.
  6. Encourages appropriate family involvement.
  7. Maintains awareness of successes, problems, and general attitudes of the individuals, their employers, and the community.


  1. Maintains program within approved budget.
  2. Manages credit card use accurately and according to policy.
  3. Attends treatment team meetings for the individuals.
  4. Assists Residential Supervisor in completing all necessary HUD forms to include: move-ins, move-outs, interims, and annuals re-certifications.
  5. Oversees general area (interior and exterior); maintains upkeep of property.
  6. Completes documentation as required with a monthly service note, incident reports in collaboration with Residential Supervisor.
  7. Completes required training within prescribed timeframes.
  8. Maintains regular attendance and punctuality, manages use of PTO time, and follows all policies and procedures regarding time off.
  9. Follows all ESUCP Policies and Procedures.
  10. Demonstrates Easter Seals valued behaviors of Accountability, Commitment and Caring as appropriate to position.
  11. Demonstrates the traits of a team player with a positive attitude and respect towards others.
  12. Responsible for being “On-Call” for after hour emergencies, which includes nights, holidays, and weekends.
  13. All other duties as required by supervisor to meet the needs of the residents and the program.

Knowledge, Skills, and Abilities

  • Knowledge of fundamental principles, techniques, and methods of the rehabilitation therapy field to include assessments, evaluations, development of goals and activities.
  • Ability to establish and maintain effective working relationship with administrative superiors, apartment residents, families, community agencies and groups, and a variety of service disciplines.
  • Ability to establish appropriate professional boundaries and relationships with staff and consumers consistent with professional practice and professional ethics.
  • Ability to work cooperatively, creatively and productively as a member of a team.
  • Skills in computer applications necessary to perform the duties of this position.
  • Possess commitment to respect for individual consumer rights while providing a safe living environment for all program residents.


Supervisory Responsibility:  NA


Minimum Qualifications:

  • A High School diploma or equivalent appropriately accredited by the appropriate state department of education
  • 2 years of experience working with individuals with I/DD (Intellectual / Developmental Disability)
  • Property management experience is preferred.
  • A valid North Carolina driver’s license and ability to be insured by Easter Seals UCP’s insurance carrier is required.
  • Ability to drive agency vehicle.


Equipment Used:

Standard office equipment: computer, scanner, fax, and phone. Use of personal transportation may be required.


Essential physical requirements:

  • Must be physically capable of lifting 50 pounds.  Able to bend and assist with mobility needs.
  • Must possess the visual acuity to develop written correspondence and determine accuracy, neatness and thoroughness of the work assigned.
  • Must be able to physically perform the basic life operational functions of talking, hearing, sitting for long periods of time and performing repetitive motions, such as using a computer.
  • Must be able to speak audibly, write legibly and perform repetitive motions such as typing.



Services are provided in a variety of environments, including the home and community of the person served. Schedule varies depending on site and requires some evening and weekend work.