Residential Supv

Essential Job Functions:

Individual/Family Related

  1. Links and coordinates the individuals to resources in the community to help them become successful and become more independent.
  2. Maintains confidential records on all individuals, which include individual goal planning, progress toward goals, medical information, and assessments of resident adjustment.
  3. Assists individuals with handling money, making and keeping appointments (doctor, dentist, etc.) as needed.
  4. Helps to provide opportunities for individuals to and from places of employments, personal appointments, and for recreational and other events.
  5. Encourages residents to do things independently, make their own decisions, interact with others, and participate in community activities.
  6. Encourages appropriate family involvement.
  7. Maintains awareness of successes, problems, and general attitudes of the individuals, their employers, and the community.


  1. Interviews, hires and supervises all Apartment Site Manager positions in collaboration with HR and Program Director.
  2. Ensures all training is provided and coordinates training opportunities with HR and Program Director.
  3. Submits overtime requests to Program Director and resolves scheduling problems while staying within budgetary parameters.
  4. Completes staff performance reviews in a timely fashion.
  5. Operates program within approved budget.
  6. Participates in budget development for cost centers in collaboration with Program Director.
  7. Maintains an up-to-date inventory of house supplies and materials.
  8. Completes HUD admission and discharge paperwork, authorization requests and other activities related to ongoing access to services for residents in collaboration with Apartment Site Manager.
  9. Maintains regular attendance and punctuality, manages use of PTO time, and follows all policies and procedures regarding time off.
  10. Complete appropriate duties when filling in for Site Apartment Manager.
  11. Attends required in services and meetings as needed.
  12. Demonstrates the traits of a team player with a positive attitude and respect towards others.
  13. Follows all ESUCP Policies and Procedures.
  14. Demonstrates Easter Seals valued behaviors of Accountability, Commitment and Caring as appropriate to position.
  15. Completes required training within prescribed timeframes.
  16. All other duties as required by supervisor to meet the needs of the residents and the program.

 Knowledge, Skills, and Abilities

  • Knowledge of fundamental principles, techniques, and methods of the rehabilitation therapy field to include assessments, evaluations, development of goals and activities.
  • Skill in writing goals and program objectives.
  • Ability to establish and maintain effective working relationship with administrative superiors, apartment residents, families, community agencies and groups, and a variety of service disciplines.
  • Ability to establish appropriate professional boundaries and relationships with staff and consumers consistent with professional practice and professional ethics.
  • Ability to supervise, coach and develop staff skills, as well as provide effective disciplinary counseling.
  • Ability to work cooperatively, creatively and productively as a member of a team.
  • Skills in computer applications necessary to perform the duties of this position.
  • Possess commitment to and respect for individual consumer rights while providing a safe living environment for all program residents.
  • ability to understand budgets and financial reports

Supervisory Responsibility:

Supervises all Apartment Site Managers.

Minimum Qualifications:

  • A degree from an USDOE or CHEA accredited, four-year college or university in the human services field with qualifications to be credentialed as a QP in MH.
  • Two (2) years’ experience working with individuals with mental health disabilities;
  • Two (2) years’ administrative/supervisory experience, preferably in a residential setting.
  • A valid, state appropriate driver’s license and ability to be insured by Easterseals UCP’s insurance carrier is required.

Equipment Used:

Standard office equipment: computer, fax, phone, pager. Use of personal transportation may be required.

Essential physical requirements:

  • Must be physically capable of lifting 50 pounds. Able to bend and assist with mobility needs.
  • Must possess the visual acuity to develop written correspondence and determine accuracy, neatness and thoroughness of the work assigned.
  • Must be able to physically perform the basic life operational functions of talking, hearing, sitting for long periods of time and performing repetitive motions, such as using a computer.
  • Must be able to speak audibly, write legibly and perform repetitive motions such as typing.


Services are provided in a variety of environments, including the home and community of the person served.