Human Resources Business Partner

Easterseals UCP is one of the largest non-profit service providers in North Carolina and Virginia dedicated to helping children, adults and families living with intellectual and/or developmental disabilities and mental health challenges live their best possible life. Each year, we support 20,000 families by delivering 9 million hours of direct services and a wide variety of life-changing programs in 140 different locations.

Position Summary:

The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in assigned Service Programs. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit’s midrange plans and its culture.

**Being Bilingual is preferred**

Essential Job Functions:


  • Consults with line management, providing HR guidance when appropriate.
  • Participates in team meetings with respective Service Programs.
  • Develops and reviews Job Descriptions to comply with organizational culture and federal/state regulations.
  • Promotes established culture strategies developed by Executive Leadership. 
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
  • Schedules and conducts new hire orientation for all new hires.
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Works closely with management and employees to maintain desired employee engagement.
  • Sets up and conducts exit interviews when notified that staff have resigned. 
  • Works with HR Specialist on gathering information for unemployment claims related to assigned region. 
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the Compliance Director.
  • Provides HR policy guidance and interpretation.
  • Identifies training needs for Service Programs and individual executive coaching needs.
  • Develop and provide leadership trainings as requested.
  • Follows and assures compliance with all Easter Seals Policies and Procedures.
  • Maintains regular attendance and punctuality, manages use of PTO time.
  • Must demonstrate Easter Seals valued behaviors of Accountability, Commitment and Caring as appropriate to position.
  • Must maintain compliance with all training requirements.
  • Performs other related duties as assigned.
  • Must be able to successfully pass a Criminal Background check.




Supervisory Responsibility:



Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
  • Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to travel to location across designated region, as needed.
  • Maintain technology agility as new tools are introduced.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:

  • Bachelor’s degree required.
  • Minimum of 2 years of experience resolving complex employee relations issues.
  • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws.
  • PHR/SHRM-CP/SPHR/SHRM-SCP strongly preferred.


Equipment Used:

  • Telephone
  • Computer (Microsoft Office Applications)            
  • Copier
  • Motor Vehicle (may be required to use own personal vehicle)


Essential physical requirements:

  • Must possess the visual acuity to develop written correspondence and determine accuracy, neatness and thoroughness of the work assigned.
  • Must be able to physically perform the basic life operational functions of talking, hearing, sitting and standing for long periods of time and performing repetitive motions, such as using a computer.
  • Must be able to speak audibly, write legibly and perform repetitive motions such as typing.



Work environment is a typical office setting.  Travel to other offices within North Carolina and Virginia will be required, including, at times, overnight stays. Program locations may vary from residential environments to clinic-based service delivery sites to adult day vocational programs or administrative offices. 


We strive to attract and engage team members with diverse lived experiences. We intentionally seek out and value uniqueness across race, gender identity, sexual orientation, religion, personality, disability and age. 

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