Family Support Partner

Easterseals UCP is a non-profit service provider in North Carolina & Virginia. We are seeking a compassionate, caring, and dedicated Family Support Partner to join our collaborative, multidisciplinary High-Fidelity Wraparound team designed to provide support to the caregiver of a child/youth that has a mental illness, substance use disorder or has co-occurring diagnoses.

What You’ll Do

The Family Support Partner (FSP) provides one-on-one structured supports and strengths-based interventions that promote self-determination and self-advocacy with a focus on recovery and resiliency for the benefit of the eligible youth. Supports provided to the family are directed towards positive outcomes and to increase the overall capacity for the family to manage their own services while building healthy, positive relationships. The Family Partner meets with families, collaborates with the whole care team, and supports the family by assisting them with outside agencies and community referrals.  

How You’ll Benefit

You’ll earn a competitive salary of $18-20/hour and join a growing team making a difference in our community. The service area for this position is Wayne, Wilson, Duplin, Lenoir, Sampson, Green, and Edgecombe counties. We also offer competitive benefits to benefits eligible positions. 

Our benefits include:

  • Paid time off and paid holidays
  • Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
  • Life Insurance, Disability Insurance and more
  • 403(b) Retirement Plan
  • Employee Assistance Program and Legal services, when needed
  • Applicable work mileage reimbursement
  • Lots of Merchant Discounts to improve your purchasing power!
  • Public Student Loan Forgiveness qualifier (PSLF)

What We’re Looking For

To join our team, you must be willing to provide care in community and home-based settings, participate in the crisis phone support rotation, have strong communication skills and able to link clients to community resources. We also require the following:

  • Must be a parent or primary caregiver of a child who has received services
  • Experience needed:
    • Minimum of a Bachelor’s degree, OR
    • An Associate’s degree in Human Services field AND 2-year’s of experience working with youths and adolescents, OR
    • A high school diploma or GED AND a minimum of 4-year’s of experience working with youths and adolescents
  • A valid driver’s license, current auto insurance and a good driving record
  • Experience with navigating child and family serving systems

If you’re a kind human services professional that truly believes the answer for change lies within the families and are seeking a rewarding opportunity where you can make a huge difference in the daily lives of the people you will help, please apply now at our website:

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600-member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia.

Our working environment supports employee and client health with a ‘no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles.

We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand & act to make ESPH an Inclusive, Diverse, Equitable, Authentic & Learning (IDEAL) organization.

Applicants of all abilities are encouraged to apply!