Client Service Coordinator

Are you excited by the idea of supporting a diverse team of professionals who focus on enriching the lives of children and young adults?  If you answered yes, we invite you to pursue our Full-Time opportunity for Service Coordinator in Wilmington.

What You’ll Do 

You will be responsible for supervision of developmental disabilities services for individuals enrolled in the Empower programs such as Recreation & Wellness and Transition programs for assigned locations.

  • Ensuring best practices, supports based on the personal outcomes of the individual and/or family, and compliance with all state, federal, and agency standards as required for assigned services.
  • Complete required enrollment documents for EHR and Provider Direct and forward to Billing Specialist.
  • Supports Empower management by ensuring necessary consents and authorizations are in place before supports begin, and ensures services provided are within authorized limits.
  • Ensures referral process is completed correctly and efficiently including the appropriate development of person-centered plans and short-range goals, consents, and NCSNAP (if required).
  • Reports on progress towards those goals to specified program supervisor, direct staff and families on a quarterly basis utilizing available resources to meet individualized needs of participants.
  • Collaborates with MCO and other entities and service lines to ensure supports are provided based on desires and needs of individuals

 How You’ll Benefit:

Being part of our team means we value and encourage your personal growth and development. You’ll earn a competitive base salary, paid training and full benefits. 

Our benefits include:

  • Paid time off and paid holidays
  • Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
  • Life Insurance, Disability Insurance and more
  • 403(b) Retirement Plan
  • Employee Assistance Program and Legal services, when needed
  • Lots of Merchant Discounts to improve your purchasing power!

What We’re Looking For:

  •  Bachelor’s degree from a college or university accredited by an entity approved by USDOE or CHEA.
  • Minimum of Two (2) years’ experience working with individuals with Intellectual and / or Developmental Disabilities, and meets qualifications for Qualified Professional.
  • Must have a valid, unrestricted, state appropriate driver’s license and personal vehicle insurance.
  • Satisfactory criminal background check and acceptable motor vehicle record.
  • Knowledge of programs such as Microsoft Word, Microsoft Excel, Zoom and Microsoft Teams.
  • Experience with EHR a plus.

If you’re looking for a rewarding career opportunity where you can make a huge difference in the daily lives of the people you’ll support, then please apply now at our website: